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Ongoing Support That Scales With You

From plug-ins to performance optimization, our monthly support packages are built to help you grow faster, smarter, and more confidently.

Why Our Support Matters

Full-Service Coverage

Design, Dev, Optimization, and Infrastructure

Strategic Partnership

Roadmapping, Quarterly Reviews, Time Reports

Real Maintenance

Updates, Monitoring, Bug Fixes, Backups

Dedicated Team

Account Manager and Monthly Check-ins

Innovation Packages

Small

$2,250 /Month

10 Monthly Hours / $225/hr

Minor content updates, consulting & adjustments.

  • Content Updates
  • Basic UX/UI Updates
  • Monthly Check-ins

Medium

$5,400 /month

24 Monthly Hours / $225/hr

Landing pages and small new features.

Everything in Small, plus:

  • 2-3 new small features annually
  • Time Reporting
  • Dedicated Account Manager

Large

Popular

$10,000 /month

50 Monthly Hours / $200/hr

A full roadmap to keep optimizing against KPIs while reinforcing foundations.

Everything in Medium, plus:

  • Quarterly Business Reviews
  • Yearly Road mapping
  • Conversion Rate Optimization
  • Multiple small/medium features or 2-3 large feature

Extra Large

$14,800 /month

80 Monthly Hours

True innovation and optimization to the max.

Everything in Large, plus:

  • A/B Testing and Reporting
  • Long-Term Feature Planning
  • Advanced UI Cycles
  • More Dev Time = More Wins

Maintenance Packages

Infrastructure Monitoring

$1,750 /month

  • 24/7 server monitoring
  • API Monitoring
  • Comprehensive crash reporting
  • Bug notifications and recordings
  • Immediate outage notification (3Owl team to address upon receipt per MSA response times

Basic Support

$2,250 /Month

  • Collaborative calls per month: 2
  • Reactive bug fixes
  • Priority support
  • Support system access
  • API Maintenance as needed
  • Basic uptime monitoring (Via SilkTide)
  • Monthly plugin updates (WordPress)

ADA & SEO Monitoring

$750 /month

  • Monthly review of issues
  • Monitor and check ADA issues
  • Incudes Privacy banner feature
  • Includes basic SEO monitoring
  • Includes automated spelling & grammar checks

Support Services by Category

Creative & Development

  • Website Improvements
  • User Experience Design
  • User Testing Planning & Strategy
  • User Interface Design
  • Feature/Functionality Development
  • Conversion Rate Optimization

Systems & Engineering

  • Routine Plug-in/Core Updates
  • Automated Uptime Monitoring
  • Backups and Storage
  • Server/Infrastructure Monitoring
  • Advanced Cloud and Network Monitoring

Account & Strategy

  • Priority Support
  • Dedicated Account Manager
  • Monthly Check-Ins
  • Yearly Roadmapping & Strategy
  • Quarterly Reviews
  • Time Reporting

Ready to Choose Your Support Package?

Download our comprehensive support package guide with detailed pricing, features, and implementation timelines.